Empathy Mapping: The First Step in Design Thinking
Empathy maps help UX teams visualize user attitudes and behaviors, building a shared understanding of end users while highlighting gaps in existing user data.
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Sunday, October 4, 2026
"For me, drawing is thinking out loud on canvas": Simon Pape on his process for creating a fantasy underwater scene
Adobe's AI text-to-3D world concept is a glimpse of where Firefly could go next
The Scoop: Amazon emphasizes transparency in memo as communities push back on data centers
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Browse the archiveDesign’s consensus was AI’s first casualty
The same evidence about AI is being read two opposite ways, leaving designers to choose without a clear consensus to lean on. Continue reading on UX Collective
The feed I produce myself
On working with agents, producing more than ever, and losing the ability to see anything whole. Maestro, we have six more deliveries ready — Created by the author with AI I'm writing this on a Sunday morning. While I write, several agents are working in other…
The New Big Ball of Mud: Why Agentic AI Systems Turn Fragile
AI makes building nearly free, so users grow agentic systems piecemeal into fragile messes they no longer understand.
Midsize brewers shake up marketing strategies as Americans drink less
Nonalcoholic beer is on an upswing, while midsize and craft breweries are feeling the effects of a changing consumer landscape.
CMOs in a ‘pressure cooker’ as tenure shrinks, demands multiply: study
Over a quarter of marketers hired this year have AI-ready skill sets versus 9% of CMOs who have been in the role for over four years.
The Great Brand Secret: Know Exactly Who You Are ft. Snap CMO Grace Kao
Why Snap is betting on real connection over passive scrolling.